One of the most common problems I find with construction quality management is a lack of consistency from project to project.
Tags: quality control, quality assurance, best-practices, construction quality management, framework
If you want a shot at winning a government construction contract, you'll want to dive in and tackle the mound of documents you'll need for your comprehensive quality control plan.
Tags: quality plan, quality control, quality assurance, submittals, government
This is the first in a series designed for general contractors to take some of the frustration out of understanding your client’s quality assurance and quality control plan requirements.
Tags: quality control, quality assurance, best-practices, construction, building, subcontractor performance
Quality is subjective. That's why it's important that everyone in your organization use the same guidelines for measuring it.
When doing an inspection, I suggest you measure the level of avoidable problems you encounter and rate them using a rating scale of 1 to 5:
5 = Perfect, no problems, 100%
4 = Very good, 1-2 minor problems
3 = Good, 3-5 minor problems
2 = Poor, 6+ minor problems, hotspot or a major problem
1 = Very poor, excessive problems
Use your First Time Quality Inspection Forms to record your ratings and make sure to include notes for any measurements under a 5.
Adding notes and comments is a good way to give feedback to the subcontractor or crew whose work you are measuring.
Constructive feedback will encourage subcontractors and crews to make improvements to their work, while positive feedback for a job well done will encourage more of the same top quality work.
Comments might include:
- "Overspray on floors,"
- "Outlets covered by drywall,"
- "Concrete not level."
- "Great Job!,"
- "No Problems,"
Tags: quality control, quality assurance, inspection forms, best-practices, measuring, rating
