---
title: Results
---

[![logo-light@2x](https://www.firsttimequality.com/hs-fs/hubfs/logo-light@2x.png?width=149&height=58&name=logo-light@2x.png)](https://www.firsttimequality.com/)

 Call 443.292.9514

# Results

Our clients see a 50% reduction in defects within the first year of implementing our program and up to an 80% to 90% reduction in three years.

#### What our clients are saying

"We cut another week out of the schedule.  That makes 3 weeks in the last year... [with smoother production] we just didn't need the time"

“Even with a down season, we’ve had one of our best years [profits]. A lot of it is due to reduced callbacks.” (foundation contractor)

40% reduction in rework 60 days after kickoff (framing contractor)

"We reduced warranty costs to less than .1% of sales in less than a year [from 1%]."

"On time closing is up from 35% to 92%.  Our construction process is under control!"

“Productivity has improved a lot. We do more things right the first time and don’t have to go back. It used to be that 50% of service was on us and 50% was on the builder. We have now shifted that to 80% or 90% is the builders’ or manufacturers’ fault and only about 10% is ours. Now we get paid when we go back to fix something.” (flooring contractor)

# How we can help

Experts in quality and safety program documents and implementation software. Do it right the first time with First Time Quality!

# Features

- [Money-Back Guarantee](https://www.firsttimequality.com/complete-satisfaction-money-back-guarantee/)
- [Privacy Policy](https://www.firsttimequality.com/privacy-policy/)
- [FTQ360 Login](http://www.ftq360.net/)

# Contact Us

- First Time Quality, LLC | Annapolis, MD 21401
- Phone: 410-451-8006
- Email: [EdC@FirstTimeQuality.com](mailto:EdC@FirstTimeQuality.com)

Copyright 2010-2023 © **First Time Quality, LLC**

![](http://www.googleadservices.com/pagead/conversion/1070275545/?label=VifvCOmyuwIQ2bes_gM&guid=ON&script=0)