Whether you’re dealing with difficult or simple nonconformances, your construction quality control plan should outline a systematic process to manage them. That way, you’ll consistently deliver quality results. And, your customers will have confidence that you tightly control specification deviations until you can find suitable resolutions.
In quality assurance circles, we don’t use the term nonconformance for all defects. Instead, we reserve the term for defects that you can’t quickly or cost effectively fix to meet your project’s quality standards.