There are lots of activities that quality managers need to be doing. But, near the top of the list are regularly scheduled construction site quality control reviews in the form of field walks. The reason you should do these QA/QC reviews is to perform an independent check-up on the quality of your constructed product.
Construction Quality Assurance/Quality Control Blog
An Inspection Test Plan (ITP) is a commonly required document that you'll need to submit with your construction quality control plan. Whether you're working on a private sector or government contract, clients today all want to see your inspection test plan. They want to know exactly what inspections and tests you'll be forming to control quality on their project.
In addition to telling your client what inspections and tests you'll do to control quality, your ITP is also a checklist for you to log the results of your inspections and tests during the project.
You certainly don’t want to leave something out of your quality control plan that's needed or will get your plan rejected. On the other hand, you don’t want to add any unnecessary complexity either.
One of the most common problems I find with construction quality management is a lack of consistency from project to project.
If you want a shot at winning a government construction contract, you'll want to dive in and tackle the mound of documents you'll need for your comprehensive quality control plan.
Quality is subjective. That's why it's important that everyone in your organization use the same guidelines for measuring it.
When doing an inspection, I suggest you measure the level of avoidable problems you encounter and rate them using a rating scale of 1 to 5:
5 = Perfect, no problems, 100%
4 = Very good, 1-2 minor problems
3 = Good, 3-5 minor problems
2 = Poor, 6+ minor problems, hotspot or a major problem
1 = Very poor, excessive problems
Use your First Time Quality Inspection Forms to record your ratings and make sure to include notes for any measurements under a 5.
Adding notes and comments is a good way to give feedback to the subcontractor or crew whose work you are measuring.
Constructive feedback will encourage subcontractors and crews to make improvements to their work, while positive feedback for a job well done will encourage more of the same top quality work.
Comments might include:
- "Overspray on floors,"
- "Outlets covered by drywall,"
- "Concrete not level."
- "Great Job!,"
- "No Problems,"