--- title: Construction Quality Assurance/ Quality Control Blog | best-practices description: best-practices | Focusing on construction QA/QC topics including Construction Quality Control Plans, Quality Management Systems, and Quality Inspection Processes. --- [![logo-light@2x](https://www.firsttimequality.com/hs-fs/hubfs/logo-light@2x.png?width=149&height=58&name=logo-light@2x.png)](https://www.firsttimequality.com/) Call 443.292.9514 # Construction Quality Assurance/Quality Control Blog ## [5 Steps to Creating Your Personnel Qualification Process – A Construction Quality Best Practice](https://www.firsttimequality.com/Blog/bid/102138/5-Steps-to-Creating-Your-Personnel-Qualification-Process-A-Construction-Quality-Best-Practice) Posted by [Ed Caldeira](https://www.firsttimequality.com/blog/author/ed-caldeira) [![](https://www.firsttimequality.com/hs-fs/file-512575019-jpg/images/personnel-qualification-form_252.jpg) ](https://www.firsttimequality.com/Blog/bid/102138/5-Steps-to-Creating-Your-Personnel-Qualification-Process-A-Construction-Quality-Best-Practice) It may be tempting to let the form-filling, i-dotting and t-crossing lapse when it comes to qualifying your construction quality personnel, but there are many reasons why making the process formal and not relying on your own undocumented knowledge and gut instincts is a very good idea. [Read More](https://www.firsttimequality.com/Blog/bid/102138/5-Steps-to-Creating-Your-Personnel-Qualification-Process-A-Construction-Quality-Best-Practice) Tags: [best-practices](https://www.firsttimequality.com/blog/topic/best-practices), [personnel qualification](https://www.firsttimequality.com/blog/topic/personnel-qualification) ## [A Successful Quality Management Plan Requires Effective Leadership](https://www.firsttimequality.com/Blog/bid/72657/A-Successful-Quality-Management-Plan-Requires-Effective-Leadership) Posted by [Ed Caldeira](https://www.firsttimequality.com/blog/author/ed-caldeira) [![](https://www.firsttimequality.com/hs-fs/file-15442654-jpg/images/leadership-2.jpg) ](https://www.firsttimequality.com/Blog/bid/72657/A-Successful-Quality-Management-Plan-Requires-Effective-Leadership) If you find yourself complaining about field personnel not taking construction project quality seriously, then this article should help you find some solutions. [Read More](https://www.firsttimequality.com/Blog/bid/72657/A-Successful-Quality-Management-Plan-Requires-Effective-Leadership) Tags: [best-practices](https://www.firsttimequality.com/blog/topic/best-practices), [construction quality management](https://www.firsttimequality.com/blog/topic/construction-quality-management) ## [General Contractor Quality Control Plans: Qualifying Subcontractors](https://www.firsttimequality.com/Blog/bid/47902/General-Contractor-Quality-Control-Plans-Qualifying-Subcontractors) Posted by [Ed Caldeira](https://www.firsttimequality.com/blog/author/ed-caldeira) [![](https://www.firsttimequality.com/hs-fs/file-15419802-jpg/images/gc-quality-qc-plans-qualifying-subcontractors.jpg) ](https://www.firsttimequality.com/Blog/bid/47902/General-Contractor-Quality-Control-Plans-Qualifying-Subcontractors) Here’s a [general contractor quality control plan](https://www.firsttimequality.com/general-contractor-quality-control-plans/) best- practice: include a subcontractor and supplier qualification process in your quality control plan. [Read More](https://www.firsttimequality.com/Blog/bid/47902/General-Contractor-Quality-Control-Plans-Qualifying-Subcontractors) Tags: [quality plan](https://www.firsttimequality.com/blog/topic/quality-plan), [best-practices](https://www.firsttimequality.com/blog/topic/best-practices), [construction quality management](https://www.firsttimequality.com/blog/topic/construction-quality-management), [general contractor](https://www.firsttimequality.com/blog/topic/general-contractor) ## [How to Use a Construction Quality Plan to Improve Quality Management](https://www.firsttimequality.com/Blog/bid/18700/How-to-Use-a-Construction-Quality-Plan-to-Improve-Quality-Management) Posted by [Ed Caldeira](https://www.firsttimequality.com/blog/author/ed-caldeira) [![](https://www.firsttimequality.com/hs-fs/file-15360511-jpg/images/construction-quality-management-system.jpg) ](https://www.firsttimequality.com/Blog/bid/18700/How-to-Use-a-Construction-Quality-Plan-to-Improve-Quality-Management) Many of my customers say they’re glad their client demanded?(required? asked for?) a [construction quality plan](https://www.firsttimequality.com/construction-quality-plans/). Well, that's not exactly what they say at first. [Read More](https://www.firsttimequality.com/Blog/bid/18700/How-to-Use-a-Construction-Quality-Plan-to-Improve-Quality-Management) Tags: [quality plan](https://www.firsttimequality.com/blog/topic/quality-plan), [best-practices](https://www.firsttimequality.com/blog/topic/best-practices), [construction quality management](https://www.firsttimequality.com/blog/topic/construction-quality-management) ## [Understanding USACE and NAVFAC Definable Features of Work](https://www.firsttimequality.com/Blog/bid/43058/Understanding-USACE-and-NAVFAC-Definable-Features-of-Work) Posted by [Ed Caldeira](https://www.firsttimequality.com/blog/author/ed-caldeira) [![](https://www.firsttimequality.com/hs-fs/file-15531856-jpg/images/usace-definable-features-of-work.jpg) ](https://www.firsttimequality.com/Blog/bid/43058/Understanding-USACE-and-NAVFAC-Definable-Features-of-Work) For all U.S. Army Corps of Engineers (USACE) and Naval Facilities (NAVFAC) Government projects, you’ll need to provide a list of your **Definable Features of Work** as part of your [USACE Construction Quality Control Plan](https://www.firsttimequality.com/usace-construction-quality-control-plans/). [Read More](https://www.firsttimequality.com/Blog/bid/43058/Understanding-USACE-and-NAVFAC-Definable-Features-of-Work) Tags: [quality plan](https://www.firsttimequality.com/blog/topic/quality-plan), [quality control](https://www.firsttimequality.com/blog/topic/quality-control), [best-practices](https://www.firsttimequality.com/blog/topic/best-practices), [usace](https://www.firsttimequality.com/blog/topic/usace), [navfac](https://www.firsttimequality.com/blog/topic/navfac), [military](https://www.firsttimequality.com/blog/topic/military), [corps of engineers](https://www.firsttimequality.com/blog/topic/corps-of-engineers), [definable features of work](https://www.firsttimequality.com/blog/topic/definable-features-of-work) ## [How to Avoid Problems with Your Construction Quality Control Plan](https://www.firsttimequality.com/Blog/bid/41694/How-to-Avoid-Problems-with-Your-Construction-Quality-Control-Plan) Posted by [Ed Caldeira](https://www.firsttimequality.com/blog/author/ed-caldeira) [![](https://www.firsttimequality.com/hs-fs/file-15429550-jpg/images/how-to-avoid-problems-with-your-construction-quality-control-plan2.jpg) ](https://www.firsttimequality.com/Blog/bid/41694/How-to-Avoid-Problems-with-Your-Construction-Quality-Control-Plan) As a construction quality consultant, one trend I’m seeing is that more project owners are asking for construction quality control plans. And, it’s clear that this practice is increasing. [Read More](https://www.firsttimequality.com/Blog/bid/41694/How-to-Avoid-Problems-with-Your-Construction-Quality-Control-Plan) Tags: [quality plan](https://www.firsttimequality.com/blog/topic/quality-plan), [quality control](https://www.firsttimequality.com/blog/topic/quality-control), [submittals](https://www.firsttimequality.com/blog/topic/submittals), [best-practices](https://www.firsttimequality.com/blog/topic/best-practices), [construction](https://www.firsttimequality.com/blog/topic/construction) ## [Construction Quality Management: The Franchise Approach](https://www.firsttimequality.com/Blog/bid/40001/Construction-Quality-Management-The-Franchise-Approach) Posted by [Ed Caldeira](https://www.firsttimequality.com/blog/author/ed-caldeira) [![](https://www.firsttimequality.com/hs-fs/file-15463419-gif/images/multiple_bullseyes.gif) ](https://www.firsttimequality.com/Blog/bid/40001/Construction-Quality-Management-The-Franchise-Approach) One of the most common problems I find with construction quality management is a lack of consistency from project to project. [Read More](https://www.firsttimequality.com/Blog/bid/40001/Construction-Quality-Management-The-Franchise-Approach) Tags: [quality control](https://www.firsttimequality.com/blog/topic/quality-control), [quality assurance](https://www.firsttimequality.com/blog/topic/quality-assurance), [best-practices](https://www.firsttimequality.com/blog/topic/best-practices), [construction quality management](https://www.firsttimequality.com/blog/topic/construction-quality-management), [framework](https://www.firsttimequality.com/blog/topic/framework) ## [6 Tips for Eliminating Recurring Construction Defects](https://www.firsttimequality.com/Blog/bid/22822/6-Tips-for-Eliminating-Recurring-Construction-Defects) Posted by [Ed Caldeira](https://www.firsttimequality.com/blog/author/ed-caldeira) [![](https://www.firsttimequality.com/hs-fs/file-15428201-jpg/images/hotspot.thumb-resized-600.jpg) ](https://www.firsttimequality.com/Blog/bid/22822/6-Tips-for-Eliminating-Recurring-Construction-Defects) **Starting a Hotspot Process** [Read More](https://www.firsttimequality.com/Blog/bid/22822/6-Tips-for-Eliminating-Recurring-Construction-Defects) Tags: [inspection forms](https://www.firsttimequality.com/blog/topic/inspection-forms), [best-practices](https://www.firsttimequality.com/blog/topic/best-practices), [building](https://www.firsttimequality.com/blog/topic/building), [quality](https://www.firsttimequality.com/blog/topic/quality), [standards](https://www.firsttimequality.com/blog/topic/standards), [training](https://www.firsttimequality.com/blog/topic/training), [Hotspots](https://www.firsttimequality.com/blog/topic/hotspots) ## [5 Things Construction Superintendents Can Do Reduce Punch Lists](https://www.firsttimequality.com/Blog/bid/22504/5-Things-Construction-Superintendents-Can-Do-Reduce-Punch-Lists) Posted by [Ed Caldeira](https://www.firsttimequality.com/blog/author/ed-caldeira) [![](https://www.firsttimequality.com/hs-fs/file-15363569-jpg/images/construction_punchlist.jpg) ](https://www.firsttimequality.com/Blog/bid/22504/5-Things-Construction-Superintendents-Can-Do-Reduce-Punch-Lists) [Read More](https://www.firsttimequality.com/Blog/bid/22504/5-Things-Construction-Superintendents-Can-Do-Reduce-Punch-Lists) Tags: [quality control](https://www.firsttimequality.com/blog/topic/quality-control), [quality assurance](https://www.firsttimequality.com/blog/topic/quality-assurance), [best-practices](https://www.firsttimequality.com/blog/topic/best-practices), [construction](https://www.firsttimequality.com/blog/topic/construction), [building](https://www.firsttimequality.com/blog/topic/building), [subcontractor performance](https://www.firsttimequality.com/blog/topic/subcontractor-performance) ## [Measuring Construction Quality Using Inspection Forms](https://www.firsttimequality.com/Blog/bid/22304/Measuring-Construction-Quality-Using-Inspection-Forms) Posted by [Ed Caldeira](https://www.firsttimequality.com/blog/author/ed-caldeira) [![](https://www.firsttimequality.com/hs-fs/file-15437549-jpg/images/inspectionchecklistforms.jpg) ](https://www.firsttimequality.com/Blog/bid/22304/Measuring-Construction-Quality-Using-Inspection-Forms) Quality is subjective. That's why it's important that everyone in your organization use the same guidelines for measuring it. When doing an inspection, I suggest you measure the level of **avoidable problems** you encounter and rate them using a rating scale of 1 to 5: 5 = Perfect, no problems, 100% 4 = Very good, 1-2 minor problems 3 = Good, 3-5 minor problems 2 = Poor, 6+ minor problems, hotspot or a major problem 1 = Very poor, excessive problems Use your First Time Quality [Inspection Forms](https://www.firsttimequality.com/construction-task-inspection-forms/) to record your ratings and make sure to include notes for any measurements under a 5. Adding notes and comments is a good way to give feedback to the subcontractor or crew whose work you are measuring. Constructive feedback will encourage subcontractors and crews to make improvements to their work, while positive feedback for a job well done will encourage more of the same top quality work. Comments might include: - "Overspray on floors," - "Outlets covered by drywall," - "Concrete not level." - "Great Job!," - "No Problems," [Read More](https://www.firsttimequality.com/Blog/bid/22304/Measuring-Construction-Quality-Using-Inspection-Forms) Tags: [quality control](https://www.firsttimequality.com/blog/topic/quality-control), [quality assurance](https://www.firsttimequality.com/blog/topic/quality-assurance), [inspection forms](https://www.firsttimequality.com/blog/topic/inspection-forms), [best-practices](https://www.firsttimequality.com/blog/topic/best-practices), [measuring](https://www.firsttimequality.com/blog/topic/measuring), [rating](https://www.firsttimequality.com/blog/topic/rating) [All Posts](https://www.firsttimequality.com/blog/all) [Next Page](https://www.firsttimequality.com/blog/topic/best-practices/page/2) ### Subscribe to receive new blog articles by email. ### **FTQ360 Inspection-Punchlist Software** [![FTQ360 mobile, touch-screen app.](https://www.firsttimequality.com/hs-fs/file-15412901-jpg/images/ftq360-mobile-touchscreen-app.jpg?width=181&name=ftq360-mobile-touchscreen-app.jpg)](https://www.firsttimequality.com/construction-quality-inspection-software-overview/) ### Take Control of Your Quality! 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