It may be tempting to let the form-filling, i-dotting and t-crossing lapse when it comes to qualifying your construction quality personnel, but there are many reasons why making the process formal and not relying on your own undocumented knowledge and gut instincts is a very good idea.
Construction Quality Assurance/Quality Control Blog
If you find yourself complaining about field personnel not taking construction project quality seriously, then this article should help you find some solutions.
Here’s a general contractor quality control plan best- practice: include a subcontractor and supplier qualification process in your quality control plan.
Many of my customers say they’re glad their client demanded?(required? asked for?) a construction quality plan. Well, that's not exactly what they say at first.
One of the most common problems I find with construction quality management is a lack of consistency from project to project.
Quality is subjective. That's why it's important that everyone in your organization use the same guidelines for measuring it.
When doing an inspection, I suggest you measure the level of avoidable problems you encounter and rate them using a rating scale of 1 to 5:
5 = Perfect, no problems, 100%
4 = Very good, 1-2 minor problems
3 = Good, 3-5 minor problems
2 = Poor, 6+ minor problems, hotspot or a major problem
1 = Very poor, excessive problems
Use your First Time Quality Inspection Forms to record your ratings and make sure to include notes for any measurements under a 5.
Adding notes and comments is a good way to give feedback to the subcontractor or crew whose work you are measuring.
Constructive feedback will encourage subcontractors and crews to make improvements to their work, while positive feedback for a job well done will encourage more of the same top quality work.
Comments might include:
- "Overspray on floors,"
- "Outlets covered by drywall,"
- "Concrete not level."
- "Great Job!,"
- "No Problems,"